A Guide for Dealing with Difficult ResidentsWorking onsite comes with its share of personalities, and unfortunately, some of those personalities can be difficult. As an onsite team member, you're often the first line of defense against frustrated, …
Raising Rents and Keeping Residents Longer #3
Offer renewal increase with incentive costing property $ZEROI have been preaching for years to offer a current resident the same thing you would to a new resident…if that’s what it will take to keep them! If you have provided what your residents …
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Raising Rents and Keeping Residents Longer #2
Use inflation as a reason to stay put rather than move.Inflation is at its highest level in 13 years. Everything seems to be increasing in cost including housing! Yet the average rent increase is still less than the market rate of a new …
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Raising Rents and Keeping Residents Longer
Taking Advantage of this "right time" to increase rental incomeEconomic Conditions and Rental Demand have Created Opportunities to Substantially Raise Rent! So what can possibly hold us back from an aggressive increase at renewal …
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Are You Likeable…to Your Residents
Likeability Factor #4How to be Likable to the Folks Who Call your Community “Home”Our “Likeability Factor” posts have focused on being likable to your rental prospects. Let’s now look at that paying customer who, frankly, is much more important than …
Are You Likeable… To Your Rental Prospects?
Likeability Factor #1How to be Likeable in Your Leasing Presentation…online, on the phone, & in person.People like to lease from people they like. Duh! That is a no-brainer, right? Maybe the opposite statement is more …
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STOP Weekend (& Evening) Move-Ins / Move-Outs!
The Best Resident Retention Tip EverKWIK TipHave you considered what your residents are thinking as they watch the parade of moving trucks on Saturday and Sunday? They might be wondering why everyone is moving out! Yes, when the moving …
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