Ellis Consulting Group
Unique and Effective Multifamily Solutions
Do you ever answer the phone or return calls?Text and email are effective and quick tools in leasing and resident retention. Electronic communication is faster, more efficient, and leaves a permanent trail of the interaction. Yet, often a phone call …
Continue Reading about The Death of Real Communication to Prospects and Residents →
Leasing toward a long-term relationship…“I’m gonna close you!" Sounds like a threat, doesn’t it? CLOSE YOU! Yikes, I don’t wanna be “closed”! Who would? The concept of closing signifies an ending or finality of something or someone. We close this …
Continue Reading about Don’t CLOSE Your Prospect… Instead “Commence!” →
Key questions that help you tailor your leasing presentation to the prospect's specific needsProbing Questions help zero in on the rental prospect’s real needs and wants. Ask these questions to better understand the prospect’s perspective and to …
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So many great questions! I could not hold it to just 10!Most onsite professionals understand the importance of asking the rental prospect questions. We ask questions to determine the prospects’ need and want as well as their creditworthiness. Yet, …
Continue Reading about Top 10 Best Qualifying Questions… +5 →
Which method is best in the leasing presentation? BOTH!The good 'ole "Guest Card"…or "Welcome Card" as some call it. I'm referring to the paper or digital record you create to document the information you get from an online, telephone or walk-in …
This Magic Question Will Get Them To Set The Appointment For You!Your telephone or online prospect will not impact your property value unless they move in. Even the best leasing presentation is not successful until you have a new, qualified resident …
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Is it a lease…or a person needing a home? It IS personal.You hear this often at an apartment community office. “I’m gonna get this lease!” Is that your only intent? A lease? Or do you want to gain a resident?We are in the housing business. We find …
Tips to Energize Your Leasing Efforts - #4FEP is the magic ingredient that makes every leasing presentation well, magic! FEP stands for friendly, enthusiastic, and professional. It has everything to do with …
Continue Reading about The Leasing Advantage of FEP… Be Enthusiastic! →
Tips to Energize Your Leasing Efforts - #3FEP is the magic ingredient that makes every leasing presentation well, magic! FEP stands for friendly, enthusiastic, and professional. It has everything to do with making …
Continue Reading about The leasing advantage of FEP…Being professional! →
LEASEMAKERS...Tips to Energize Your Leasing Efforts - #2FEP is the magic ingredient that makes every leasing presentation well, magic! FEP stands for Friendly, Enthusiastic, and Professional. It has everything …
Continue Reading about The leasing advantage of FEP…Be perceived as friendly! →
